Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from FUPIRA. By placing an order on our website, you agree to the terms described below. All orders are processed during regular business hours, and processing times may vary depending on product availability, order volume, and verification requirements. Orders requiring additional confirmation or containing out-of-stock items may experience delays. Once an order has been processed, it will be dispatched from our warehouse and handed over to the designated shipping carrier.

Shipping times depend on the destination, carrier capacity, and local customs procedures when applicable. While we strive to provide accurate delivery estimates, actual delivery times may vary due to factors beyond our control, including weather conditions, carrier delays, customs inspections, or unforeseen logistical disruptions. Customers are responsible for providing complete and accurate shipping information. FUPIRA is not liable for delays, losses, or failed deliveries caused by incorrect or incomplete addresses supplied during checkout. If a package is returned to us due to an incorrect address or failed delivery attempts, additional shipping fees may apply for reshipment.

Once an order is shipped, customers will receive a confirmation email containing tracking information, allowing them to monitor the progress of their delivery. Tracking updates may require additional time to appear depending on carrier systems and regional processing speeds. Any risk of loss or damage to the products transfers to the customer upon delivery to the carrier. If a package arrives damaged, tampered with, or missing items, customers must notify us promptly with supporting evidence so that we may assist in filing a claim with the carrier and provide an appropriate resolution.

International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise specified. Customs procedures vary by region and may cause additional delays beyond our estimated delivery timeframes. Customers are encouraged to contact their local customs office for more information on potential fees and restrictions before placing an order.

In rare circumstances, such as natural disasters, strikes, or global transportation disruptions, shipping services may be temporarily suspended or delayed. During such events, we will make reasonable efforts to communicate updates to affected customers. FUPIRA reserves the right to modify carrier options, shipping methods, and delivery time estimates at any time without prior notice in order to maintain efficient and reliable service.

If you have any questions regarding shipping, delivery issues, or tracking inquiries, please contact our customer support team at service@fupira.com, and we will be pleased to assist you.